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Intake Coordinator

  • Cottonwood, AZ
  • Full Time
  • Administrative
  • 2025004887

Job Description


Summary

We are hiring an Intake Coordinator.

Northern Arizona Home Healthcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. 

We strive to offer benefits that reward the whole you! 

  • employee wellness programs  
  • flexibility for true work-life balance 
  • holidays & paid time off 
  • continuing education & career growth opportunities  
  • company-wide support & resources to help you achieve your goals 

 

Take your career to a new level of caring. Apply today!   

 

 

Responsibilities

The Intake Specialist is responsible for managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborates with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.

  • Utilizes EMR and scheduling tools to efficiently schedule all visits with field staff taking into account business needs, patients’ needs and employee needs.
  • Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
  • Monitors Pending Referrals daily and assigns licensed professional (LP) and patient care manager for all SOC visits.
  • Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
  • Runs Scheduling Request Report daily, completes requests as appropriate for Medicare week. Monitors productivity and distribution of regular visits for caregiver optimization, communicates with team leader as appropriate.


Education and Experience
Requirements
  • Minimum of two years of scheduling experience in health care setting 
  • Prior experience working as an intake coordinator/specialist in a medical setting highly preferred
 


Company Overview LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.

At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: https://bit.ly/LHCGBenefits

Northern Arizona Home Health a part of LHC Group family of providers – the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.

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LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.

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